Marketplace · third-party sellers · facts checked 2026-09-13
Is ZeusX safe?
Solid, 79/100. Escrow: yes. Warranty: 2 days. Seller checks: not published. 23% of Trustpilot reviews are one-star.
| Escrow | Yes — the buyer marks 'Good Delivery' to release the payment; a 2-day auto-completion timer runs after delivery and a dispute pauses it |
|---|---|
| Warranty after delivery | 2 days — ZeusX Guarantee must be activated within 48 hours of the item being marked delivered; a completed transaction is final with no returns or refunds |
| Seller verification | Not published — no published description of seller identity checks was found |
| Company | ZeusX Pte. Ltd. (company registration no. 201920613E), Singapore |
| Trustpilot | 3.7 of 5 across 1,796 reviews, 23% one-star |
| Support | Ticket, Email |
What buyers report
The Trustpilot profile held 1,796 reviews at a 3.7 average on 13 September 2026: 67% five-star and 22.8% one-star, with the company replying to 99% of negative reviews within about 1.5 days. A long-time user describes the model working as designed: "The seller doesn't get your money until you verify you've gotten your item/service, and no seller has ever tried to treat me unfairly" (Trustpilot, 5★, Aug 2026, US); another was "so scared to be scammed, but nah u good … but NOT all traders, be careful w them" (Trustpilot, 5★, Aug 2026, GP). A four-star buyer notes the account arrived "unverified so the seller can't hack back" (Trustpilot, 4★, Sep 2026, IT).
The complaints are about the platform's follow-through: "there has been a so called 'error' in my order and said i will get my refund and i didnt so i emailed them but no response" (Trustpilot, 1★, Aug 2026, RS), and a detailed review whose point is that "ZeusX's response and total lack of investigation" mattered more than the money (Trustpilot, 1★, Sep 2026, CZ). The pattern matches the terms: dispute handling is facilitated, not guaranteed.
Before you pay
- Do not click 'Good Delivery' until you have checked the item: the guarantee page says that finalises the trade and nothing can be refunded afterwards (ZeusX Guarantee, Sept 2026).
- A recent long-form one-star review says the platform did not investigate a seller with a repeated pattern of complaints; a four-star buyer notes the account came unverified 'so the seller can't hack back' — buy accounts with the email included (Trustpilot, Sept 2026).
- Seven days without a reply to ZeusX's requests can forfeit a claim (ZeusX Guarantee, Sept 2026).
Questions
Is ZeusX legit?
ZeusX is operated by ZeusX Pte. Ltd., a Singapore company with a registration number and address in its terms, and says it launched in March 2020. Payments are released when the buyer confirms delivery, and a published guarantee promises the item or your money back if you claim within 48 hours. Its Trustpilot profile holds 1,796 reviews at a 3.7 average, with 22.8% one-star.
More on ZeusX
Facts on this page were taken from zeusx.com on 2026-09-13; the full source list is on the review page.