Marketplace · third-party sellers · #5 of 12
Is Skycoach (skycoach.gg) legit?
Strong, 83/100. Escrow, 8-day warranty, a named company. 6% one-star on Trustpilot.
Verdict
A Cyprus company that is a boosting and coaching platform first and an account seller second, with a customer agreement that spells out the money: refunds go back to the same payment method within 5–7 working days, but a 30% platform licence fee is withheld from every refund and nothing is refunded once an order is delivered. The warranty is 8 business days as standard, 2 for 'trusted' coaches, none for some. A 4.5 Trustpilot average on 27,672 reviews with same-day replies to every complaint. Suits a buyer who is mainly there for boosting; for accounts, read the 30% clause first.
What holds up
- Deval Limited, its Cyprus registration number and its Nicosia address are on the agreement, the About page and Trustpilot.
- Refunds are credited to the same payment method used, with a decision promised within 5–7 working days.
- A written warranty period — 8 business days as standard — during which corrections or a discount can be requested, and the platform can be asked to resolve a dispute with the coach.
- Wide payment coverage: cards, PayPal, Apple Pay, Google Pay, iDEAL, SEPA, Skrill, Neteller, Bitcoin and USDT.
- 5.8% one-star on Trustpilot and a 100% reply rate to negative reviews, typically within hours.
What to weigh
- A 30% licence fee is withheld from any refund, and the customer also bears the payment provider's refund commission.
- The warranty depends on the coach: 8 business days, 2 for trusted coaches, and some trusted coaches provide none.
- Only four account categories are linked from the homepage; accounts are a side line to boosting.
- The agreement gives Skycoach the right, but not the obligation, to investigate disputes, and no public verification process for account sellers was found.
Before you pay
- Recent two-star reviews are about services still running after 13 days with vague answers from both the pro and support; the agreement itself allows a dispute to end with 'another Coach' rather than a refund (Trustpilot, Sept 2026).
- An order placed without the details needed to perform it is cancelled after a month without any refund (Customer Agreement, Sept 2026).
- For an incomplete order the refund is proportional to the percentage of non-fulfilment 'as evaluated by the Platform', and the 30% licence fee is withheld on top (Customer Agreement, Sept 2026).
What buyers say
The newest reviews on the Trustpilot profile when we checked, including the negative ones, quoted as written.
★★☆☆☆Would like to give a better rating but can’t. Ordered 13 days ago and the order is still going on. I got a farming service. In all chats, with the pro and the chats with the support, questions would often get imprecise answers or no answers at all. Especia…Sep 2026 · DE · company replied
★★★★★It went great idk who was my pro but he was good only took 1 day to get my rank from silver 3 to gold 1 in Apex legends reason I did it was because I dont have the time to rank up to pred as much so I wanted to try this out and it was perfect will definitely h…Sep 2026 · US
★★★★★Messaged me right away! Delivery was done within the specified timeframe which doesn’t always happen with othersSep 2026 · US
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The details
Everything the score and the verdict rest on. Open what you need.
Fact sheet — what Skycoach publishes
"Not published" means we could not find the fact on skycoach.gg on 2026-09-13. It costs points because a buyer cannot rely on a promise that is not written down.
| Website | skycoach.gg |
|---|---|
| Company | Deval Limited (Reg. No. HE 432317), Cyprus · 25 Martiou, 27 D. Michael Tower, flat/office 105A, Egkomi, 2408 Nicosia |
| Operating since | 2020 (company's own statement: "Since 2020, Skycoach has brought together seasoned professionals"; copyright 2020–2026; the domain was registered in January 2019) |
| Model | Marketplace: independent sellers list, the platform holds the payment · boosting, coaching, accounts, currency, items |
| Accounts for | Valorant, Clash Royale, Fortnite, Clash of Clans |
| Escrow | Yes — the customer pays the platform, and the coach's obligations are treated as fulfilled only when the warranty period expires; disputes with a coach can be referred to the platform, which may assign another coach |
| Warranty after delivery | 8 days — 8 business days standard warranty period; 2 business days for 'trusted' coaches, and some trusted coaches provide no warranty; account listings carry a 'Guarantee' label without a stated duration |
| Refunds | Yes — refunds are credited to the same payment method, decided within 5–7 working days — but a 30% licence fee is withheld from any refund, and none is issued once an order is fully rendered |
| Dispute process | Yes — the customer can ask the platform to resolve a dispute with the coach; the agreement says Skycoach reserves the right, but not the obligation, to investigate or assist |
| Seller verification | Not published — the FAQ says services are completed by 'real, professional, and experienced gamers'; no published verification process for account sellers was found |
| Buyer fee | the price includes a 30% platform licence fee, which is withheld from any refund; payment-provider commissions on refunds are charged to the customer |
| Seller fee | Not published |
| Payment methods | Cards, PayPal, Apple Pay, Google Pay, Crypto, Skrill, Neteller, Bank transfer, Local methods |
| Support | Live chat, Email, Phone |
| Prices without an account | Visible |
| Policies | Terms |
Full review — how buying works, protection, fees, what buyers report
How buying works
Skycoach sells boosting, coaching, currency, items and accounts, and its customer agreement is written around “Orders” performed by “Coaches”. Prices are visible without an account; the homepage links account categories for Valorant, Clash Royale, Fortnite and Clash of Clans, where listings carry labels such as “Instant”, “Full access” and “Guarantee”. The customer registers, fills in the details needed for the order, pays the platform, and is assigned a coach or receives the account; the FAQ points to the site chat for instant assistance, and the Trustpilot profile lists an email and a US phone number.
Buyer protection in practice
The agreement defines a warranty period during which the customer can require reasonable corrections or ask for a discount, and can ask the platform to resolve a dispute with the coach — with the platform’s stated remedy being to suggest another coach, without prejudice to the right to cancel. The period is eight business days as standard, two for trusted coaches, and some trusted coaches provide none; the order counts as completed when the period expires. Skycoach “reserves the right, but not the obligation” to investigate or assist in disputes.
Refunds are the part to read twice. A decision comes within five to seven working days and the money returns to the original payment method, but article 10.2 withholds a 30% licence fee from any refund “based on the distinction between the Price and the license fee”, article 10.1 charges the payment provider’s commission to the customer, and article 10.6 excludes refunds once an order is fully rendered. Incomplete orders are refunded in proportion to the unfulfilled percentage as evaluated by the platform. An order left without the data needed to perform it is cancelled after a month with no refund.
Fees and payments
There is no separate fee line at checkout; the 30% licence fee is inside the price and surfaces only when a refund is calculated. No commission for account sellers is published on a public page. The storefront shows Visa, Mastercard, PayPal, Apple Pay, Google Pay, iDEAL, SEPA, Skrill, Neteller, Bitcoin and USDT.
What buyers report
The Trustpilot profile held 27,672 reviews at a 4.5 average on 13 September 2026: 91% five-star and 5.8% one-star, with the company replying to 100% of negative reviews, typically within hours. The recent reviews are overwhelmingly about boosting rather than accounts: “Messaged me right away! Delivery was done within the specified timeframe which doesn’t always happen with others” (Trustpilot, 5★, Sep 2026, US), “Everthing very professional and fast! Good communication” (Trustpilot, 5★, Sep 2026, DE) and a Fortnite-style “only took 1 day to get my rank from silver 3 to gold 1” (Trustpilot, 5★, Sep 2026, US).
The critical reviews are about time and communication on longer services: “Ordered 13 days ago and the order is still going on. I got a farming service. In all chats, with the pro and the chats with the support, questions would o[nly get vague answers]” (Trustpilot, 2★, Sep 2026, DE). For an account buyer the relevant point is different: the agreement’s refund arithmetic applies to accounts as it does to boosts.
Who it is for
A buyer who is mainly on Skycoach for boosting or coaching and picks up an account there for convenience, who values a named EU company, broad payment options and fast replies to complaints. Less suitable for an account-first buyer who wants a refund that is not cut by 30%, a warranty that does not depend on the seller’s status, or a marketplace with a deep per-game account shelf.
How the 83 was computed — every input
Rubric on the methodology page. Zero points always means "not published" or "published: no", never a guess.
| Input | Basis | Points |
|---|---|---|
| Buyer protection | 26 / 30 | |
| Escrow / payout held until the buyer confirms | published: yes | 12 / 12 |
| Warranty window after delivery | 8 days — 8 business days standard warranty period; 2 business days for 'trusted' coaches, and some trusted coaches provide no warranty; account listings carry a 'Guarantee' label without a stated duration | 6 / 8 |
| Refund to the original payment method | refund reduced or as store credit | 3 / 5 |
| Documented dispute process | published: yes | 5 / 5 |
| Reputation | 21.9 / 25 | |
| Trustpilot rating | 4.5 of 5 across 27,672 reviews | 13.1 / 15 |
| Share of 1-star reviews | 5.8% one-star (full points below 0%, none from 50%) | 8.8 / 10 |
| Transparency | 15 / 20 | |
| Fees published (buyer and seller side) | one side published | 3 / 6 |
| Legal entity and country published | Deval Limited (Reg. No. HE 432317), Cyprus | 6 / 6 |
| Refund / warranty policy published | published (inside terms) | 3 / 5 |
| Prices visible without an account | yes | 3 / 3 |
| Track record | 12 / 15 | |
| Years operating | 6 years (company's own statement: "Since 2020, Skycoach has brought together seasoned professionals"; copyright 2020–2026; the domain was registered in January 2019) | 12 / 15 |
| Payments and support | 8 / 10 | |
| Payment methods | 9 methods: Cards, PayPal, Apple Pay, Google Pay, Crypto, Skrill, Neteller, Bank transfer, Local methods | 5 / 5 |
| Support channels and hours | Live chat, Email, Phone | 3 / 5 |
Skycoach FAQ
Is Skycoach legit?
Skycoach is operated by Deval Limited, a Cyprus company with a published registration number and Nicosia address, and says it has operated since 2020. It is primarily a boosting and coaching platform that also sells accounts. Its Trustpilot profile holds 27,672 reviews at a 4.5 average, with 5.8% one-star, and the company replies to every negative review.
Does Skycoach give refunds?
Yes, to the same payment method, with a decision within 5–7 working days — but the customer agreement withholds a 30% platform licence fee from any refund, charges the payment provider's commission to the customer, and issues no refund once an order has been fully rendered. Incomplete orders are refunded in proportion to the unfulfilled part.
How long is the Skycoach warranty?
The standard warranty period is 8 business days, shortened to 2 business days for 'trusted' coaches, and some trusted coaches provide no warranty at all. During the period you can ask the coach for corrections or a discount, and ask the platform to step into a dispute.
What fees does Skycoach charge?
The customer price includes a 30% platform licence fee, which is why refunds are reduced by 30%. No separate commission for account sellers is published; sellers operate under a coach agreement.